Client: Government Department
Industry: Health, Public Sector
Organisation Size: 10,000+ employees
Headquarters: Melbourne
Technologies: SharePoint Online
The Challenge
The organisation needed a centralised and efficient platform to manage their child protection resources, courses, and training materials. The existing system was fragmented, causing difficulties in accessing necessary information and managing training programs effectively.
The Solution
CG TECH developed a child protection hub in SharePoint, designed to centralise all resources and training materials.
The key steps included:
- SharePoint Hub Creation: Built a comprehensive hub within SharePoint to host child protection courses and training resources.
- Access Management: Configured access levels based on user tiers, allowing specific users to build and manage their sections within the hub.
The Benefits
- Centralised Resource Management: The SharePoint hub centralised all child protection resources, making it easier for staff to find and access necessary information quickly.
- Improved Training Efficiency: Streamlined the process of managing and delivering training courses, ensuring that staff received consistent and up-to-date training.
- Enhanced Collaboration: Facilitated better collaboration among team members by providing a single platform for sharing and managing child protection resources.
- Scalability: The solution allowed for scalability, enabling the organisation to expand and update the hub as needed without significant additional effort.
- User Empowerment: By setting tier-based access, users could take ownership of their sections, fostering a sense of responsibility and engagement within the team.